I have contacted customer service 3 times so far and has not received an answer back. I have placed an order for 130 dollars worth of product and only received 3 pods and have been invoiced wrong and no customer service to help you or to fix the problem or get a refund as I am out of pocket for 60 dollars. The online chat feature is fake and Noone is there to answer. I am very disappointed and letting everyone know to save your money and buy another product like vuse or allo as their customer service is top notch